Shipping

Orders are shipped within 3-5 business days (but not shipped or delivered on weekends and holidays). Once we have verified your order and payment details, we will process your order for shipping. 

Delivery times are indicated from the day when the order has been confirmed by Vitruta. Our aim is to fulfil all orders in the time scale indicated above, but please note that longer shipping times can occur due to unforeseen reasons. 

If we foresee significant delays in the shipment of your order, we will contact you via email or phone. 

UK

Delivery method

Order value

Shipping fee

Standard shipping 1-2 days

above 200 GBP

free

Standard shipping 1-2 days

below 200GBP

30 GBP

EU

Delivery method

Order value

Shipping fee

Standard shipping 4-6days

above €200

free

Standard shipping 4-6 days

below €200

€20

North America

Delivery method

Order Value

Shipping fee

Standard shipping 5-7 days

above €200

free

Standard shipping 5-7 days

below €200

€20

Rest of the World

Delivery method

Order Value

Shipping fee

Standard shipping 5-7 days

above €200

free

Standard shipping 5-7 days

below €200

€30

Duties:

Import duties are included in the item prices. However, Vitruta is not responsible for any additional customs fees and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are under the customer's responsibility. 

vitruta is also not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.