Orders are shipped within 3-5 business days (but not shipped or delivered on weekends and holidays). Once we have verified your order and payment details, we will process your order for shipping.
Delivery times are indicated from the day when the order has been confirmed by Vitruta. Our aim is to fulfil all orders in the time scale indicated above, but please note that longer shipping times can occur due to unforeseen reasons.
If we foresee significant delays in the shipment of your order, we will contact you via email or phone.
UK
|
Delivery method |
Order value |
Shipping fee |
|
Standard shipping 1-2 days |
above 200 GBP |
free |
|
Standard shipping 1-2 days |
below 200GBP |
30 GBP |
EU
|
Delivery method |
Order value |
Shipping fee |
|
Standard shipping 4-6days |
above €200 |
free |
|
Standard shipping 4-6 days |
below €200 |
€20 |
North America
|
Delivery method |
Order Value |
Shipping fee |
|
Standard shipping 5-7 days |
above €200 |
free |
|
Standard shipping 5-7 days |
below €200 |
€20 |
Rest of the World
|
Delivery method |
Order Value |
Shipping fee |
|
Standard shipping 5-7 days |
above €200 |
free |
|
Standard shipping 5-7 days |
below €200 |
€30 |
Duties:
Import duties are included in the item prices. However, Vitruta is not responsible for any additional customs fees and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are under the customer's responsibility.
vitruta is also not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.